Keeping up with Maintenance

At Book Texoma, we take great pride in providing our guests with exceptional property conditions. We understand that even the smallest issues can impact the guest's experience, so we encourage them to report any concerns to our support staff. We take every issue seriously, no matter how big or small, and address them efficiently. In case of emergencies, we act quickly to ensure the safety and comfort of our guests. For minor repairs, we have a team that handles them as needed.

However, we understand that some issues may fall between emergency and minor repairs. To address these concerns, we introduced the Operto app last year. This app allows owners to stay informed of any issues that need attention. Owners can log in to the app and view any maintenance issues. They can filter the issues by month or year to stay up-to-date on the status of the repairs.

We encourage owners to check the app periodically to ensure that our properties are maintained to the highest standards. If you need your login information for Operto or have any questions, please reach out to Sarah. Thank you for your cooperation in helping us provide the best possible experience for our guests.